PRIVIACY POLICY WEBSITE
We appreciate your trust, which is why we take good care and apply the highest standards of security to protect your personal details against unauthorized access. Your order, your personal details and the information youprovide during payment processing are protected by technical systems and additional authorization procedures.This applies for the transfer of the data as well as when saving the data on our server.
Privacy Notice
1. Data protection at a glance
General information
The following information provides a simple overview about what happens with your personal data when visiting our website. Personal data are all data that may identify you. For detailed information on the topic of data protection, please read our Privacy Notice below.
Data collection on our website
Who is responsible for the collection of data on our website?
The data processing on this website is performed by the website operator whose contact details are stated in the Legal Notice of this website.
How we collect your data
Firstly, the data we collect are those you submit to us. Such data may include, for example, information entered into a contact form.
Other data are collected automatically by our IT systems when visiting our website. These are primarily technical data (e.g. internet browser, operating system or the time the page was accessed). These data are collected automatically as soon as you visit our website.
How we use your data
Part of the data is collected to ensure that the website is provided correctly. Other data may be used to analyze your user behavior.
Your rights regarding your personal data
You have the right to receive information about the origin, the recipients and the purpose of your personal data stored with us. This information may be requested at any time and free of charge. Furthermore, you have the right to request rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice. Moreover, you are entitled to file a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, we can perform statistical analyses of your surfing behavior. This is done primarily using cookies and so-called analysis programs. Generally, your surfing behavior is analyzed anonymously; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following Privacy Notice.
You can object to this analysis. Information about your objection options is included in this Privacy Notice.
2. General information and mandatory information
Data protection
The website operators take the protection of your personal data very seriously. We treat your personal data as confidential as well as in compliance with the statutory data protection regulations and this Privacy Notice.
Different personal data are collected when you use this website. Personal data are data that may identify you. The present Privacy Notice contains explanations on the data we collect and why we use them. Furthermore, it explains the purpose of this collection.
We point out that online data transmission (e.g. when communicating via email) can be subject to security loopholes. It is not possible to fully protect your data from being accessed by third parties.
Party responsible
The party responsible for data protection on this website is:
United Soft Media Verlag GmbH
Thomas-Wimmer-Ring 11
80539 Munich, Germany
Tel.: +49 / 89 / 290 88 175
Email: info usm.de
The party responsible for data protection is the natural person or legal entity that decides, either solely or jointly with others, upon the purposes and means of the processing of personal data (e.g. names, email addresses or the like).
Revocation of your consent to data processing
Many data processing operations cannot be performed unless we have obtained your explicit consent. You may always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the data processing that occurred before submission of your revocation remains unaffected.
Right to file a complaint with the competent supervisory authority
In the event of any infringements of the data protection regulations, the data subject has the right to file a complaint with the competent supervisory authority. The supervisory authority responsible for issues concerning data protection matters is the Federal Data Protection Officer of the federal state in which our company has its registered office. A list of all Data Protection Officers and their contact details is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to receive the data we process by automated means – either on the basis of your consent or in performance of a contract – in a commonly used and machine-readable format. Furthermore, you are entitled to have these data transmitted to a third party. If you request that your data be transmitted directly to another party responsible, this is done where technically feasible.
SSL and/or TLS encryption
For safety reasons and the purpose of protecting the transmission of confidential contents, e.g. orders or inquiries you submit to us in our capacity as the website operator, this website uses SSL and/or TLS encryption. You can know that the connection is encrypted if the address bar of your web browser switches from "http://" to "https://" and displays a padlock symbol.
Once the SSL and/or TLS encryption has been activated, the data you submit to us cannot be accessed by third parties.
Encrypted payment transactions on this website
If you are required to submit your payment details after entering into a chargeable contract (e.g. account number in case of a direct debit authorization), we need these data for processing the payment.
If payments are made using the most common means of payment (Visa/MasterCard, direct debits), such transactions are always carried out via SSL and/or TLS connections. You can know that the connection is encrypted if the address bar of your web browser switches from "http://" to "https://" and displays a padlock symbol.
In case of encrypted communications, the payment details you submit to us cannot be accessed by third parties.
Access, blocking, erasure
Within the framework of the applicable legal provisions, you have the right to receive free information about your personal data stored with us as well as about their origin, the recipients and the purposes of their processing. Where applicable, you have the right to rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice.
3. Data Protection Officer
Mandatory appointment of a Data Protection Officer
We have appointed a Data Protection Officer for our company.
Fabian Henkel
Kantstraße 14
71277 Rutesheim
Tel.: +49(0)71632744172
Email: info externer-datenschutzbeauftragter-stuttgart.de
4. Data collection on our website
Cookies
The websites also use cookies. These are text files that are stored on your hard drive if permitted by your browser settings. Cookies are plain text files, which is why they do not intervene in the system of your computer, but only affect the way in which the contents of the visited website are displayed.
Most of the cookies we use are so-called "session cookies". They are deleted automatically once you have exited our website. Other cookies remain stored on your device until deleted by you. These cookies allow us to recognize your browser when you re-visit our website.
You can change your browser settings so that you will be informed whenever cookies are being installed. You may accept cookies on a case-by-case basis, enable them for certain cases only, disable them in general or activate their automatic deletion when closing the browser. If you disable cookies, the functionality of this website may be restricted.
Cookies required for performing the electronic communication process or providing certain features requested by you (e.g. shopping cart) will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in storing cookies to ensure that their services are provided in a technically sound and optimized manner. To the extent that other cookies are stored (e.g. cookies that analyze your surfing behavior), these are referred to separately in this Privacy Notice.
Server log files
The following information is automatically collected and stored in so-called server log files by the provider of the pages of the Service and automatically transmitted to us by your browser:
The basis of this data processing is Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.
Registration on this website
You can register on our website to use additional functions of the site. The data submitted for this purpose are used exclusively for the purpose of using the offer or service you have registered for. The mandatory information required for completing your registration must be given in full; otherwise, we will reject your registration.
In case of important changes, e.g. to the scope of the offer or in the event of changes required for technical reasons, we will use the email address you submitted in the course of your registration to inform you about these changes.
If users submit personal data for the purpose of getting in touch with them, these data will only be stored for as long as required for the purposes of communication, customer contact and project planning/implementation.
The data that are submitted during the registration and establishment of contact are processed on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.
The data collected during the registration and establishment of contact will be stored for as long as you are registered on our website. Afterwards, they will be erased or, where deletion is impossible, they will be stored in an anonymized form. Statutory retention periods remain unaffected.
Data processing (customer and contract data)
We collect, process and use personal data only to the extent required for the establishment, content-related design or modification of the legal relationship (inventory data). The basis of this data processing is Art. 6 Sec. 1 lit. b GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures. Personal data on the use of our websites (usage data) are collected, processed and used exclusively to the extent necessary for the purposes of enabling users to use the service or charging them for the service.
The customer data collected in this context will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transmitted when concluding a contract for online shops, dealers and dispatch of goods
We do not disclose personal data to third parties unless required within the framework of the contract execution, for example to the companies commissioned with the delivery of the goods, or the credit institute commissioned with the payment transaction. Beyond that, your data will not be transmitted to third parties or only transmitted if we have obtained your explicit consent. Unless you have given your explicit consent, your data will not be disclosed to third parties (e.g. for advertising purposes).
The basis of this data processing is Art. 6 Sec. 1 lit. b GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.
Data transmitted when concluding a contract for services and digital contents
We do not disclose personal data to third parties unless required within the framework of the contract execution, e.g. to the credit institute commissioned with the payment transaction.
Beyond that, your data will not be transmitted to third parties or only transmitted if we have obtained your explicit consent. Unless you have given your explicit consent, your data will not be disclosed to third parties (e.g. for advertising purposes).
The collection of these data occurs on the basis of Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the fulfillment of a contract or precontractual measures and the purposes of legitimate interests.
5. Analysis tools and advertising
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and make it possible to analyze your use of the website. The information about your use of the website generated by the cookie is generally transmitted to a server of Google in the USA and saved there.
Google Analytics cookies are saved on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in analyzing the user behavior to improve both their online offer and their ads.
IP anonymisation
IP anonymisation has been activated on this website. Before being transmitted to the USA, your IP address will be shortened by Google within the European Union Member States or the other Signatory States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and then shortened. Google will use this information on behalf of the operator to analyze your use of the website, to gather reports about the website activities and to provide the website operator with further services related to the use of the website and the internet. The IP address transferred from your browser within the framework of Google Analytics will not be merged with other Google data.
Browser plug-in
You can change the settings of your browser software to keep the cookies from being saved. However, we would like to point out that you may then not be able to use all the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to the collection of data
You can keep your data from being collected by Google Analytics by clicking on the following link. An opt-out cookie avoiding the collection of your data during future visits of this website will then be installed: disable Google Analytics.
Further information on how user data are handled by Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Contract data processing
We have entered into a data processing contract with Google. When using Google Analytics, we fully implement the strict requirements of the German data protection authorities.
Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
Within the framework of Google AdWords, we use so-called conversion tracking. A cookie for conversion tracking will be installed if you click on an ad placed by Google. Cookies are small text files that are stored on the user's computer by the browser. These cookies expire after 30 days and are not used to identify the user. If the user visits certain pages of this website while the cookie is active, Google and we can recognize that the user was directed to this page after having clicked on the ad.
Each Google AdWords customer receives a different cookie. It is not possible to track the cookies via the websites of AdWords customers. The information generated by the conversion cookie serves to create conversion statistics for AdWords customers who have chosen to use conversion tracking. Google AdWords customers will know the total number of users who were directed to a page with a conversion tracking tag after they had clicked on their ad. However, they will not receive any information that allows them to identify users. If you do not want to participate in this tracking procedure, you can object to this use by disabling the cookie used for Google Conversion Tracking in the user settings of your web browser. You will then no longer be included in the Conversion Tracking statistics.
"Conversion cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR The website operator has a legitimate interest in analyzing the user behavior for the purpose of optimizing both their website and their ads.
Further information on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.
You can change your browser settings so that you will be informed whenever cookies are being installed. You may accept cookies on a case-by-case basis, enable them for certain cases only, disable them in general or activate their automatic deletion when closing the browser. If you disable cookies, the functionality of this website may be restricted.
6. Newsletter
Newsletter data
If you want to receive the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the indicated email address and consent to receiving the newsletter. Further data will not be collected or only collected on a voluntary basis. We use these data exclusively for sending you the requested information and will not disclose them to third parties.
The data submitted with the newsletter registration form are processed exclusively on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke your consent to the storage of the data and email address as well as to their use for sending the newsletter, e.g. by using the "unsubscribe" link in the newsletter. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.
We will store the data submitted by you for the purpose of receiving our newsletter for as long as you remain subscribed to our newsletter. Once you have unsubscribed, your data will be deleted. However, this does not affect your personal data stored with us for other purposes (e.g. email address for the member area).
7. Online marketing and partner programs
Amazon partner program
The operators of this website participate in the Amazon EU partner program. Amazon places ads and links on our website that direct users to the page of Amazon.de. We can earn money in the form of a commission we receive for this type of advertising. Amazon installs cookies in order to be able to track the origin of the orders. Thus, Amazon will know that you clicked the partner link on our website.
"Amazon cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in this matter, because the amount of its affiliate commission can only be calculated by means of these cookies.
Further information on how data are used by Amazon can be found in Amazon's privacy policy: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.
iTunes partner program
The operators of this website participate in the iTunes partner program. iTunes places ads and links on our website that direct users to the following page: https://itunes.apple.com/de. We can earn money in the form of a commission we receive for this type of advertising. iTunes installs cookies in order to be able to track the origin of the orders. Thus, iTunes will know that you clicked the partner link on our website.
"iTunes cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in this matter, because the amount of its affiliate commission can only be calculated by means of these cookies.
Further information on how data are used by iTunes can be found in iTune's privacy policy: https://www.apple.com/legal/privacy/de-ww/
8. Online store and customer service
With a user account you can log in to the site with a username and password, passwords are always stored encrypted.
On the other hand, processing of your data for this purpose is based on your consent (Art. 6 para. 1 lit. a GDPR). Of course, you can revoke your consent at any time with effect for the future and request us to delete your user account.
Please note that the deletion of your customer account does not necessarily lead to the deletion of all personal. Insofar as you have made a purchase in our store, for example, must comply with the statutory retention periods. In this case, the retention period is usually 10 years (§147 AO / §257 HGB / §14b UstG).
Sub Processors
Based on our legitimate interests (Art. 6 para. 1lit. f GDPR), we use service providers in the area of customer service. These process personal data according to our instructions within the framework of a contract processing agreement.
Information about our storage periods
We process your data until your request has been processed and subsequently restrict its processing. We delete your data after the expiry of the general limitation period after 3 years, starting with the calendar year following the transaction. Insofar as an accounting-relevant transaction arises from your request, for example if we send you spare parts or we reimburse you for a credit note, we are obliged to comply with legal retention periods (legal obligation Art. 6 para. 1 lit. c GDPR). These are 10 years according to §257 Abs. 1 HGB and §147 Abs. 2 AO, starting with the year following the transaction.
We are obliged to comply with legal retention periods (legal basis legal obligation according to Art. 6 para. 1 lit. c GDPR), these amount to 10 years according to §257 para. 1 HGB and §147 para. 2 AO (legal basis), starting with the year following the legal transaction.
You do not have to register an account to buy from our store and you can place a guest order.
Deutsche Post AG
Charles-de-Gaulle-Strasse 20
53113 Bonn, Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Transfer of your e-mail address to the selected shipping service provider
If you give your consent during the check-out process, we will transfer your e-mail address to the selected shipping service provider. This will use your e-mail address to send you information about your delivery. If you wish to revoke this, please address your revocation directly to the shipping service provider.
Your personal data will be transmitted and processed to Unzer GmbH and its partner companies for the purpose of processing the payment on the basis of Art. 6 para. 1 lit. b GDPR, accounting processing and, if necessary, refinancing.
The use of Unzer GmbH is furthermore based on our legitimate interests (Art. 6 para. 1 lit. f GDPR) in the use of a secure payment service.
The service provider Unzer GmbH carries out a risk and creditworthiness assessment for uncertain payment methods. The credit report may contain probability values (so-called score values).
For this purpose, the data entered as part of the order (e.g. name, address, invoice amount, bank data) will be forwarded to publicly accessible databases and credit agencies via Unzer via queries and requests for information. Information, and if necessary, credit information based on statistical methods can be requested in particular from the following providers:
The probability of non-payment is determined on the basis of this data. If the risk of non-payment is excessive, the payment type in question may be refused.
The credit assessment is carried out on the basis of contract performance (Art. 6 para. 1 lit. b GDPR) as well as to avoid payment defaults (legitimate interest according to Art. 6 para. 1 lit. f GDPR).
If consent has been obtained, the credit check is carried out on the basis of this consent (Art. 6 (1) lit. GDPR); consent can be revoked at any time.
You can object to this processing of your data at any time by sending a message to the data controller or to Unzer. However, Unzer may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
In this case, the debt will be collected directly by the collection agency. In addition, the disclosure serves the protection of legitimate interests in an effective assertion or enforcement of the payment claim pursuant to Art. 6 para. 1 lit. f GDPR.
Updated in May 2024
Privacy Notice
1. Data protection at a glance
General information
The following information provides a simple overview about what happens with your personal data when visiting our website. Personal data are all data that may identify you. For detailed information on the topic of data protection, please read our Privacy Notice below.
Data collection on our website
Who is responsible for the collection of data on our website?
The data processing on this website is performed by the website operator whose contact details are stated in the Legal Notice of this website.
How we collect your data
Firstly, the data we collect are those you submit to us. Such data may include, for example, information entered into a contact form.
Other data are collected automatically by our IT systems when visiting our website. These are primarily technical data (e.g. internet browser, operating system or the time the page was accessed). These data are collected automatically as soon as you visit our website.
How we use your data
Part of the data is collected to ensure that the website is provided correctly. Other data may be used to analyze your user behavior.
Your rights regarding your personal data
You have the right to receive information about the origin, the recipients and the purpose of your personal data stored with us. This information may be requested at any time and free of charge. Furthermore, you have the right to request rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice. Moreover, you are entitled to file a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, we can perform statistical analyses of your surfing behavior. This is done primarily using cookies and so-called analysis programs. Generally, your surfing behavior is analyzed anonymously; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following Privacy Notice.
You can object to this analysis. Information about your objection options is included in this Privacy Notice.
2. General information and mandatory information
Data protection
The website operators take the protection of your personal data very seriously. We treat your personal data as confidential as well as in compliance with the statutory data protection regulations and this Privacy Notice.
Different personal data are collected when you use this website. Personal data are data that may identify you. The present Privacy Notice contains explanations on the data we collect and why we use them. Furthermore, it explains the purpose of this collection.
We point out that online data transmission (e.g. when communicating via email) can be subject to security loopholes. It is not possible to fully protect your data from being accessed by third parties.
Party responsible
The party responsible for data protection on this website is:
United Soft Media Verlag GmbH
Thomas-Wimmer-Ring 11
80539 Munich, Germany
Tel.: +49 / 89 / 290 88 175
Email: info usm.de
The party responsible for data protection is the natural person or legal entity that decides, either solely or jointly with others, upon the purposes and means of the processing of personal data (e.g. names, email addresses or the like).
Revocation of your consent to data processing
Many data processing operations cannot be performed unless we have obtained your explicit consent. You may always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the data processing that occurred before submission of your revocation remains unaffected.
Right to file a complaint with the competent supervisory authority
In the event of any infringements of the data protection regulations, the data subject has the right to file a complaint with the competent supervisory authority. The supervisory authority responsible for issues concerning data protection matters is the Federal Data Protection Officer of the federal state in which our company has its registered office. A list of all Data Protection Officers and their contact details is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to receive the data we process by automated means – either on the basis of your consent or in performance of a contract – in a commonly used and machine-readable format. Furthermore, you are entitled to have these data transmitted to a third party. If you request that your data be transmitted directly to another party responsible, this is done where technically feasible.
SSL and/or TLS encryption
For safety reasons and the purpose of protecting the transmission of confidential contents, e.g. orders or inquiries you submit to us in our capacity as the website operator, this website uses SSL and/or TLS encryption. You can know that the connection is encrypted if the address bar of your web browser switches from "http://" to "https://" and displays a padlock symbol.
Once the SSL and/or TLS encryption has been activated, the data you submit to us cannot be accessed by third parties.
Encrypted payment transactions on this website
If you are required to submit your payment details after entering into a chargeable contract (e.g. account number in case of a direct debit authorization), we need these data for processing the payment.
If payments are made using the most common means of payment (Visa/MasterCard, direct debits), such transactions are always carried out via SSL and/or TLS connections. You can know that the connection is encrypted if the address bar of your web browser switches from "http://" to "https://" and displays a padlock symbol.
In case of encrypted communications, the payment details you submit to us cannot be accessed by third parties.
Access, blocking, erasure
Within the framework of the applicable legal provisions, you have the right to receive free information about your personal data stored with us as well as about their origin, the recipients and the purposes of their processing. Where applicable, you have the right to rectification, blocking or erasure of these data. If you would like to exercise any of the aforementioned rights or have any further questions concerning the topic of data protection, you may always get in touch with us using the address stated in the Legal Notice.
3. Data Protection Officer
Mandatory appointment of a Data Protection Officer
We have appointed a Data Protection Officer for our company.
Fabian Henkel
Kantstraße 14
71277 Rutesheim
Tel.: +49(0)71632744172
Email: info externer-datenschutzbeauftragter-stuttgart.de
4. Data collection on our website
Cookies
The websites also use cookies. These are text files that are stored on your hard drive if permitted by your browser settings. Cookies are plain text files, which is why they do not intervene in the system of your computer, but only affect the way in which the contents of the visited website are displayed.
Most of the cookies we use are so-called "session cookies". They are deleted automatically once you have exited our website. Other cookies remain stored on your device until deleted by you. These cookies allow us to recognize your browser when you re-visit our website.
You can change your browser settings so that you will be informed whenever cookies are being installed. You may accept cookies on a case-by-case basis, enable them for certain cases only, disable them in general or activate their automatic deletion when closing the browser. If you disable cookies, the functionality of this website may be restricted.
Cookies required for performing the electronic communication process or providing certain features requested by you (e.g. shopping cart) will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in storing cookies to ensure that their services are provided in a technically sound and optimized manner. To the extent that other cookies are stored (e.g. cookies that analyze your surfing behavior), these are referred to separately in this Privacy Notice.
Server log files
The following information is automatically collected and stored in so-called server log files by the provider of the pages of the Service and automatically transmitted to us by your browser:
- Browser type and version
- Operating system
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
The basis of this data processing is Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.
Registration on this website
You can register on our website to use additional functions of the site. The data submitted for this purpose are used exclusively for the purpose of using the offer or service you have registered for. The mandatory information required for completing your registration must be given in full; otherwise, we will reject your registration.
In case of important changes, e.g. to the scope of the offer or in the event of changes required for technical reasons, we will use the email address you submitted in the course of your registration to inform you about these changes.
If users submit personal data for the purpose of getting in touch with them, these data will only be stored for as long as required for the purposes of communication, customer contact and project planning/implementation.
The data that are submitted during the registration and establishment of contact are processed on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke any consent you have given. All you have to do is email us an informal notification. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.
The data collected during the registration and establishment of contact will be stored for as long as you are registered on our website. Afterwards, they will be erased or, where deletion is impossible, they will be stored in an anonymized form. Statutory retention periods remain unaffected.
Data processing (customer and contract data)
We collect, process and use personal data only to the extent required for the establishment, content-related design or modification of the legal relationship (inventory data). The basis of this data processing is Art. 6 Sec. 1 lit. b GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures. Personal data on the use of our websites (usage data) are collected, processed and used exclusively to the extent necessary for the purposes of enabling users to use the service or charging them for the service.
The customer data collected in this context will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transmitted when concluding a contract for online shops, dealers and dispatch of goods
We do not disclose personal data to third parties unless required within the framework of the contract execution, for example to the companies commissioned with the delivery of the goods, or the credit institute commissioned with the payment transaction. Beyond that, your data will not be transmitted to third parties or only transmitted if we have obtained your explicit consent. Unless you have given your explicit consent, your data will not be disclosed to third parties (e.g. for advertising purposes).
The basis of this data processing is Art. 6 Sec. 1 lit. b GDPR, which permits the processing of data when necessary for the performance of a contract or precontractual measures.
Data transmitted when concluding a contract for services and digital contents
We do not disclose personal data to third parties unless required within the framework of the contract execution, e.g. to the credit institute commissioned with the payment transaction.
Beyond that, your data will not be transmitted to third parties or only transmitted if we have obtained your explicit consent. Unless you have given your explicit consent, your data will not be disclosed to third parties (e.g. for advertising purposes).
The collection of these data occurs on the basis of Art. 6 Sec. 1 lit. f GDPR, which permits the processing of data when necessary for the fulfillment of a contract or precontractual measures and the purposes of legitimate interests.
5. Analysis tools and advertising
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and make it possible to analyze your use of the website. The information about your use of the website generated by the cookie is generally transmitted to a server of Google in the USA and saved there.
Google Analytics cookies are saved on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in analyzing the user behavior to improve both their online offer and their ads.
IP anonymisation
IP anonymisation has been activated on this website. Before being transmitted to the USA, your IP address will be shortened by Google within the European Union Member States or the other Signatory States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and then shortened. Google will use this information on behalf of the operator to analyze your use of the website, to gather reports about the website activities and to provide the website operator with further services related to the use of the website and the internet. The IP address transferred from your browser within the framework of Google Analytics will not be merged with other Google data.
Browser plug-in
You can change the settings of your browser software to keep the cookies from being saved. However, we would like to point out that you may then not be able to use all the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of these data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to the collection of data
You can keep your data from being collected by Google Analytics by clicking on the following link. An opt-out cookie avoiding the collection of your data during future visits of this website will then be installed: disable Google Analytics.
Further information on how user data are handled by Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Contract data processing
We have entered into a data processing contract with Google. When using Google Analytics, we fully implement the strict requirements of the German data protection authorities.
Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
Within the framework of Google AdWords, we use so-called conversion tracking. A cookie for conversion tracking will be installed if you click on an ad placed by Google. Cookies are small text files that are stored on the user's computer by the browser. These cookies expire after 30 days and are not used to identify the user. If the user visits certain pages of this website while the cookie is active, Google and we can recognize that the user was directed to this page after having clicked on the ad.
Each Google AdWords customer receives a different cookie. It is not possible to track the cookies via the websites of AdWords customers. The information generated by the conversion cookie serves to create conversion statistics for AdWords customers who have chosen to use conversion tracking. Google AdWords customers will know the total number of users who were directed to a page with a conversion tracking tag after they had clicked on their ad. However, they will not receive any information that allows them to identify users. If you do not want to participate in this tracking procedure, you can object to this use by disabling the cookie used for Google Conversion Tracking in the user settings of your web browser. You will then no longer be included in the Conversion Tracking statistics.
"Conversion cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR The website operator has a legitimate interest in analyzing the user behavior for the purpose of optimizing both their website and their ads.
Further information on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.
You can change your browser settings so that you will be informed whenever cookies are being installed. You may accept cookies on a case-by-case basis, enable them for certain cases only, disable them in general or activate their automatic deletion when closing the browser. If you disable cookies, the functionality of this website may be restricted.
6. Newsletter
Newsletter data
If you want to receive the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the indicated email address and consent to receiving the newsletter. Further data will not be collected or only collected on a voluntary basis. We use these data exclusively for sending you the requested information and will not disclose them to third parties.
The data submitted with the newsletter registration form are processed exclusively on the basis of your consent (Art. 6 Sec. 1 lit. a GDPR). You can always revoke your consent to the storage of the data and email address as well as to their use for sending the newsletter, e.g. by using the "unsubscribe" link in the newsletter. The lawfulness of the processing that occurred before submission of your revocation remains unaffected.
We will store the data submitted by you for the purpose of receiving our newsletter for as long as you remain subscribed to our newsletter. Once you have unsubscribed, your data will be deleted. However, this does not affect your personal data stored with us for other purposes (e.g. email address for the member area).
7. Online marketing and partner programs
Amazon partner program
The operators of this website participate in the Amazon EU partner program. Amazon places ads and links on our website that direct users to the page of Amazon.de. We can earn money in the form of a commission we receive for this type of advertising. Amazon installs cookies in order to be able to track the origin of the orders. Thus, Amazon will know that you clicked the partner link on our website.
"Amazon cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in this matter, because the amount of its affiliate commission can only be calculated by means of these cookies.
Further information on how data are used by Amazon can be found in Amazon's privacy policy: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.
iTunes partner program
The operators of this website participate in the iTunes partner program. iTunes places ads and links on our website that direct users to the following page: https://itunes.apple.com/de. We can earn money in the form of a commission we receive for this type of advertising. iTunes installs cookies in order to be able to track the origin of the orders. Thus, iTunes will know that you clicked the partner link on our website.
"iTunes cookies" will be stored on the basis of Art. 6 Sec. 1 lit f GDPR. The website operator has a legitimate interest in this matter, because the amount of its affiliate commission can only be calculated by means of these cookies.
Further information on how data are used by iTunes can be found in iTune's privacy policy: https://www.apple.com/legal/privacy/de-ww/
8. Online store and customer service
Registration of a customer account / user account
You have the option to create a user account. This will enable you to use extended functionality, but is not mandatory. In the registration process you will be asked to enter various data, some of these fields are mandatory and marked accordingly.With a user account you can log in to the site with a username and password, passwords are always stored encrypted.
Legal basis for the creation of a customer account / user account
Whether you create a user account is up to you. The processing of the data entered during registration is carried out on the one hand for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit. b GDPR).On the other hand, processing of your data for this purpose is based on your consent (Art. 6 para. 1 lit. a GDPR). Of course, you can revoke your consent at any time with effect for the future and request us to delete your user account.
Salesforce Sales Cloud
We would like to point out at this point that your data will be stored in our CRM Salesforce Sales Cloud when you set up a customer account. You can find more information in the passage on "CRM Salesforce Sales Cloud" in this privacy policy.Deletion of a user account / customer account
Your data will be stored as long as you maintain your user account on our site. You can request us to delete your customer account at any time, or - if currently available as a feature in our store - delete your account yourself.Please note that the deletion of your customer account does not necessarily lead to the deletion of all personal. Insofar as you have made a purchase in our store, for example, must comply with the statutory retention periods. In this case, the retention period is usually 10 years (§147 AO / §257 HGB / §14b UstG).
Customer service
You can contact our customer support at any time if you have a concern. As a rule, this process serves to clarify questions that concern a purchase that has already been made or a purchase in the future. In these cases, we process your data on the basis of Art. 6 (1) lit. b GDPR. In all other cases, we process your data in the legitimate interest of providing a smooth service and customer-friendly offer. The legal basis is Art. 6 para. 1 lit. f GDPR.Sub Processors
Based on our legitimate interests (Art. 6 para. 1lit. f GDPR), we use service providers in the area of customer service. These process personal data according to our instructions within the framework of a contract processing agreement.
- Majorel Deutschland GmbH, Reinhard-Mohn-Straße 500, 33333 Gütersloh - a company of the Majorel Group Luxembourg S.A., 18, boulevard de Kockelscheuer, L-1821 Luxembourg - supports us in the coordination and response in the area of customer service. Privacy information https://de.majorel.com/privacy-policy/.
- We use the ticketing system provided by Zendesk, Inc, 1019 Market Street in San Francisco, CA 94103 USA. Zendesk has Binding Corporate Rules (BCR) that have been approved by the Irish Data Protection Authority. These are binding corporate rules that legitimize corporate data transfers to third countries outside the EU and EEA. Details can be found here: www.zendesk.de/blog/update-privacy-shield-invalidation-european-court-justice/. If you do not agree with processing your request with us via Zendesk, you can alternatively communicate with us via email, phone or fax. For more information, please see Zendesk's privacy policy: https://www.zendesk.de/company/customers-partners/privacy-policy/.
Information about our storage periods
We process your data until your request has been processed and subsequently restrict its processing. We delete your data after the expiry of the general limitation period after 3 years, starting with the calendar year following the transaction. Insofar as an accounting-relevant transaction arises from your request, for example if we send you spare parts or we reimburse you for a credit note, we are obliged to comply with legal retention periods (legal obligation Art. 6 para. 1 lit. c GDPR). These are 10 years according to §257 Abs. 1 HGB and §147 Abs. 2 AO, starting with the year following the transaction.
Data processing during purchase in our store
We collect your personal data for the processing of the purchase contract, usually these are- Your name
- Your address
- Your email address
- Phone number, if applicable
- Address and delivery address, if applicable
- Customer number
- Order number
- Order date
- Purchased products
- Amount in Euro
- Payment method
- Payment data
We are obliged to comply with legal retention periods (legal basis legal obligation according to Art. 6 para. 1 lit. c GDPR), these amount to 10 years according to §257 para. 1 HGB and §147 para. 2 AO (legal basis), starting with the year following the legal transaction.
You do not have to register an account to buy from our store and you can place a guest order.
a. Use of the Salesforce Salescloud and Marketingcloud
When purchasing in our webshop, your data will be transferred and managed in our CRM Salesforce Salescloud. For more information, see the passage on "Salesforce Sales Cloud" "Salesforce Marketing Cloud" in this privacy policy.b. Processing of existing customer data for direct marketing purposes
In addition, we reserve the right to use your personal data for direct advertising by e-mail or post, provided that you do not object or have not objected to the use. The legal basis is Art. 6 para. 1 lit. f GDPR in conjunction with Section 7 para. 3 UWG. You can find more information under "Direct marketing".c. Transmission to other data recipients for purchase processing
We transmit your personal data to third parties only if this is necessary in the context of the contract. When purchasing in our store, this is done for the disposition, preparation and dispatch of your order. In the process, your name and address data are transmitted, the legal basis is basically Art. 6 para. 1 lit. b GDPR as well as Art. 6 para. 1 lit. f GDPR in terms of our legitimate interest in using professional service providers.Disposition and preparation for shipment
Shipping service providers We use the following shipping service providers for the shipment of goods:Deutsche Post AG
Charles-de-Gaulle-Strasse 20
53113 Bonn, Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Transfer of your e-mail address to the selected shipping service provider
If you give your consent during the check-out process, we will transfer your e-mail address to the selected shipping service provider. This will use your e-mail address to send you information about your delivery. If you wish to revoke this, please address your revocation directly to the shipping service provider.
Information about our payment service providers
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of processing the payment. For these transactions, the respective contract and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consents can be revoked at any time for the future.
Integration of payment services via Unzer
We have integrated various payment methods via the provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter "Unzer"). The privacy policy of Unzer can be found at https://www.unzer.com/de/datenschutz/.Your personal data will be transmitted and processed to Unzer GmbH and its partner companies for the purpose of processing the payment on the basis of Art. 6 para. 1 lit. b GDPR, accounting processing and, if necessary, refinancing.
The use of Unzer GmbH is furthermore based on our legitimate interests (Art. 6 para. 1 lit. f GDPR) in the use of a secure payment service.
Credit checks for unsecure payment methods
Valid for: Purchase on account, direct debitThe service provider Unzer GmbH carries out a risk and creditworthiness assessment for uncertain payment methods. The credit report may contain probability values (so-called score values).
For this purpose, the data entered as part of the order (e.g. name, address, invoice amount, bank data) will be forwarded to publicly accessible databases and credit agencies via Unzer via queries and requests for information. Information, and if necessary, credit information based on statistical methods can be requested in particular from the following providers:
- CRIF GmbH, Diefenbachgasse 35, 11 50 Vienna, Austria
- CRIF AG, Hagenholzstrasse 81, 8050 Zurich, Switzerland
- CRIF Bürgel GmbH, Leopoldstraße 244, 80807 Munich, Germany
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- KSV1870 Information GmbH, Wagenseilgasse 7, 1100 Vienna, Austria
- Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany
- infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany
- ProfileAddress Direktmarketing GmbH, Altmannsdorfer Strasse 311, 1230 Vienna, Austria
- Emailage LTD, 1 Fore Street Ave, London, EC2Y 5EJ, United Kingdom
- ThreatMetrix, The Base 3/F, Tower C, Evert van de Beekstraat 1, 1118 CL Schiphol, The Netherlands
- payolution GmbH, Columbuscenter, Columbusplatz 7-8, 1100 Vienna, Austria
- Universum Business GmbH, Hanauer Landstr. 164, 60314 Frankfurt am Main, Germany
- SEON Technologies Ltd, Rákóczi út 42, 1072 Budapest, Hungary
- Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland
- Intrum AG, Eschenstrasse 12, 8603 Schwerzenbach, Switzerland
The probability of non-payment is determined on the basis of this data. If the risk of non-payment is excessive, the payment type in question may be refused.
The credit assessment is carried out on the basis of contract performance (Art. 6 para. 1 lit. b GDPR) as well as to avoid payment defaults (legitimate interest according to Art. 6 para. 1 lit. f GDPR).
If consent has been obtained, the credit check is carried out on the basis of this consent (Art. 6 (1) lit. GDPR); consent can be revoked at any time.
You can object to this processing of your data at any time by sending a message to the data controller or to Unzer. However, Unzer may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
Payment methods offered
- PayPal via Unzer
- Instant bank transfer via Unzer
- Mastercard via Unzer
- VISA Card via Unzer
- Purchase on account via Unzer
- Direct debit via Unzer
Data transfer to collection companies
In order to fulfill the contract in accordance with Art. 6 para. 1 lit. b GDPR, your data will be passed on by Unzer GmbH to a commissioned collection agency, insofar as the payment claim has not been settled despite a previous reminder.In this case, the debt will be collected directly by the collection agency. In addition, the disclosure serves the protection of legitimate interests in an effective assertion or enforcement of the payment claim pursuant to Art. 6 para. 1 lit. f GDPR.
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Updated in May 2024